Volcanic ash airline delays
Submitted by zebdone on Mon, 28/06/2010 - 12:52
We had a package holiday in Rome through Easyjet, but had to make our own way home because of non flying due to the volcanic ash. Easyjet did not make available any assistance, advice or help. Easyjet have reimbursed us for the extra accommodation in Rome and the cost of a return flight, but consistently refuse to pay any claimed costs of 30 Euros each per day for meals (which they agree are 'reasonable') because I did not keep receipts. I think I have a case but am unsure of how to procede.
Hi Zebdone, Thanks for your
Hi Zebdone,
Thanks for your question and sorry for the slight delay in responding.
A previous post on the lawforum related to the volcanic ash cloud and there are useful links as to what you need to do to claim compensation and if compensation will be available to you. The link for the previous post is as follows:
http://www.thelawforum.co.uk/volcanic-dust
I hope that this assists you.
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